Privacy Policy

This Privacy Policy applies to all users of www.threesquarednine.com (the “Site”) and to all services (the “Services”) provided by Three Squared Nine Private Limited (“Three Squared Nine”, “TS9”, “we”, “us”, or “our”).

Your privacy is important to us. This Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the “PDPA”) and other applicable laws.

1. Personal Data We Collect

1.1 General. When you visit or interact with our Site, or use our Services, we may collect information from or about you through: (a) information you provide directly; (b) information collected automatically; and (c) information received from third parties (where applicable).

1.2 Information collected automatically. This may include your IP address, browser type, operating system, device type, screen resolution, referring URL, pages visited, time spent on pages, date/time of visit, and interaction patterns on our Site. We may also collect data through cookies, pixels, tags, scripts, and similar technologies (see Section 6).

1.3 Information you provide. If you choose to provide it, we may collect personal data such as your name, email address, telephone number, company/organisation, job title, and any other information you submit when you:

contact us (e.g., via enquiry forms, email, or calls);
subscribe to newsletters or updates;
request a proposal, consultation, or Services; or
otherwise communicate with us through the Site or other channels.

1.4 Client/engagement information. Where you engage TS9 for legal, compliance, governance, advisory, or related professional services, we may collect additional data necessary to provide the Services, which may include information relating to your business, employees, representatives, counterparties, and documents you share with us.

1.5 Payment-related information. If you make payments to us, we may collect limited billing and transaction information. Where payment processing is handled by third-party providers, we do not store complete payment card information directly.

1.6 Third-party platforms. If you access our Site through or integrate it with third-party platforms (e.g., Google), we may collect data made available to us based on your settings on those platforms (such as name, email address, user ID, or profile image), where applicable.

2. How We Use Your Personal Data

We may use your personal data for the following purposes:
2.1 Providing the Services. To operate and manage the Site and Services, including responding to enquiries, onboarding clients, performing due diligence where appropriate, delivering professional services, managing client communications, and providing support.

2.2 Business operations and improvement. To maintain and improve our Site and Services, conduct internal research and development, enhance user experience, and administer our business operations.

2.3 Communications. To send you service-related communications such as confirmations, updates, administrative messages, policy/terms changes, and to provide marketing communications where you have consented or where permitted by law.

2.4 Legal, compliance, and protection. To comply with applicable laws and regulations, manage legal and regulatory risk, prevent fraud or misuse, enforce our rights, and respond to lawful requests or investigations.

3. Disclosure of Personal Data

3.1 No selling of data. We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

3.2 Service providers. We may share your personal data with third-party service providers who perform services on our behalf (e.g., website hosting, analytics, cloud storage, communications tools, customer support, invoicing and payment processing, and marketing support). These providers are required to protect your data and process it only on our instructions and for the purposes we specify.

3.3 Legal and regulatory disclosures. We may disclose personal data if required by law, court order, legal process, or to comply with requests from regulatory, governmental, or law enforcement authorities.

3.4 Business transfers. In the event of a merger, acquisition, corporate restructuring, or sale of assets, personal data may be transferred as part of the transaction, subject to appropriate confidentiality and data protection safeguards.

4. Security of Personal Data

4.1 We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. Measures may include access controls, encryption where appropriate, secure storage, and periodic review of security practices.

4.2 However, no method of transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security.

4.3 Where you use credentials or access links relating to our Services (if any), you are responsible for keeping them confidential.

5. Your Rights and Choices (PDPA)

5.1 Access and correction. Subject to the PDPA and applicable exceptions, you may request access to personal data we hold about you and information about how we have used or disclosed it, and request correction of inaccuracies.

5.2 Withdrawal of consent. You may withdraw consent for our collection, use, or disclosure of your personal data (where we rely on consent) by contacting us. Withdrawal may affect our ability to provide certain Services.

5.3 Marketing opt-out. You may opt out of marketing communications by using the unsubscribe function (where provided) or by contacting us. Even if you opt out, we may still send administrative or service-related communications.

5.4 Verification. For security, we may need to verify your identity before processing requests. We may also charge a reasonable administrative fee for access requests as permitted under the PDPA.

6. Cookies and Tracking Technologies

6.1 Our Site uses cookies and similar technologies to enhance user experience, analyse usage, and support marketing activities.

6.2 We may use session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period) to remember preferences, understand Site usage, and improve performance.

6.3 You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain Site features.

7. Data Retention

7.1 We retain personal data only for as long as necessary to fulfil the purposes set out in this Policy, to meet legal or regulatory requirements, and for legitimate business purposes such as audit, dispute resolution, and enforcement of rights.

7.2 When personal data is no longer needed, we will take reasonable steps to delete or anonymise it, unless retention is required by law.

8. International Transfers

8.1 Where we transfer personal data outside Singapore (e.g., where our service providers host data in other jurisdictions), we will take steps to ensure the recipient provides a standard of protection comparable to the PDPA, including through contractual safeguards.

9. Third-Party Links

9.1 Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing your personal data to them.

10. Changes to This Privacy Policy

10.1 We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational, or service requirements.

10.2 The updated version will be posted on our Site with an updated effective date. Where required by law, we will obtain your consent before implementing material changes.

10.3 Your continued use of the Site or Services after changes are posted constitutes your acknowledgement of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact: admin@threesquarednine.com